How to send back xfinity equipment.

If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it.

How to send back xfinity equipment. Things To Know About How to send back xfinity equipment.

Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Learn more in our Cookie Policy. Learn more. Decline All …Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable...Hello @user_4052db I am sorry to hear of this experience and we'd be happy to help. In order for UPS to pick up the equipment, they would need a return label which can be printed online via our return center at Return Center; by selecting the correct listed equipment, or in store, we do have a partnership with them where you can just take in …Upgrade your owned modem. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check My Device Info to find out if your equipment is ...The recordings that are physically stored on your X1 DVR TV Box will be transferred during your move when keeping the same equipment. However, if you switch out your equipment when moving, you’ll lose all of those recordings that are physically stored on your X1 DVR TV box. Whether your Cloud recordings get transferred depends on the location ...

This will send a signal to that specific TV and display an on-screen message to let you know it's the correct TV Box. Choose a reason for return and press Continue. Select a return option, follow the listed instructions and press Confirm. If you’ve selected UPS Prepaid Shipping: Return to the Device Management Center. View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices.

Mar 8, 2024 · Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month. The first step is to log in to your Xfinity account and navigate to the My Device Info page. From this page, you’ll see your current equipment and a long list of supported devices that you could buy instead of renting. There are filters on the left for things like download speed, brand and built-in Wi-Fi.

Hi there @user_18a00c, and thank you for posting, and sharing your email.I'd be happy to help with upgrading your device(s). Please send a direct message with your name and service address to "Xfinity Support" by clicking on the "Direct Messaging" chat icon in the top right corner of the page, then click on the pen and pad … We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. To initiate the process, follow these simple steps: Login to the Xfinity portal. Navigate to the Comcast equipment return page. Select the device you want to return. Choose UPS prepaid. Print the shipping label. Pack your equipment in the original box. Call 800-PICK-UPS to schedule the pickup at your home.To comply with the xfinity equipment return policy, make sure to return the equipment within the specified timeframe. Failure to do so may result in additional charges or complications. Returning xfinity equipment promptly ensures a smooth transition and helps maintain a positive customer experience.To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.

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To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary • Click the "Peer to peer chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account. Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.Restart your Xfinity Gateway with the Xfinity app. If you rent a gateway, you can use the Xfinity app and sign in using your Xfinity ID and password. In the Xfinity app: Locate the WiFi icon. Tap the Troubleshoot option. Select Restart your Gateway . The process takes about 12 minutes to complete.Plug the power cord into the back of your gateway and then into an electrical outlet. If you subscribe to Xfinity Voice service, connect your telephone to the Tel 1 connection on your gateway or modem using a telephone cord. Name your WiFi network and create a password. Wait for your gateway or modem to be ready.18 Mar 2023 ... How to Setup your Xfinity XB8 XFi Modem In this video, I'll show you how to setup your Xfinity XB8 XFi Modem. This modem is a must-have if ...Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the …

Compare the serial numbers on the devices you want to return to make sure that you’re selecting the correct ones. Once you’re sure of that, select the devices and click the “continue” button. You’ll be prompted to provide the reason why you’re returning your equipment. Select the appropriate reason and hit “confirm.”. Sep 15, 2021 · The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return. When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. Press Enter to send it.Aug 14, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. How To Return Xfinity Equipment (For All Services) Daniele Besana. Need to know how to return Xfinity equipment? It’s easier than it sounds. You have three options – the first two apply if you need UPS to handle …Hi there @user_18a00c, and thank you for posting, and sharing your email.I'd be happy to help with upgrading your device(s). Please send a direct message with your name and service address to "Xfinity Support" by clicking on the "Direct Messaging" chat icon in the top right corner of the page, then click on the pen and pad …

Returning your Xfinity equipment may require you to cancel your Xfinity services. This process is simple and can be done easily online or over the phone. Here’s a step-by-step guide on how to cancel Xfinity services: Log in to your Xfinity account or call Xfinity customer support. Click on the “Manage My Account” or “Cancel Service ...

After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...Do you need to update your Xfinity equipment to enjoy the latest features and services? Watch this video to learn how to easily upgrade your modem, router, or TV box online or by phone. You will ...Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to ...To initiate the process, follow these simple steps: Login to the Xfinity portal. Navigate to the Comcast equipment return page. Select the device you want to return. Choose UPS prepaid. Print the shipping label. Pack your equipment in the original box. Call 800-PICK-UPS to schedule the pickup at your home.Let us help you transfer your Xfinity services to a new address. or by visiting your nearest . Just remember to visit to confirm store hours before you visit. To complete your move, you’ll need to verify your account details, confirm your move dates, and provide your new address.Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place your UPS prepaid shipping label on the outside.We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Option one: Online with prepaid shipping label. Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return …

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Mar 14, 2022 · Please send me a private message with your name and address to get started. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary • Click the "Peer to peer chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" lineGet the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.To send a "Direct Message" to Xfinity Support: Click the "Direct Messaging" icon or https://comca.st/3EqVMu7 Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that listAre you looking for an Xfinity store near you? Whether you need to purchase new equipment, pay your bill, or get technical support, finding the nearest Xfinity location can be a ha...16 Aug 2022 ... Equipment can be returned to any of our Xfinity Service centers or to a UPS Store. Any USP Store can scan the barcode on it, box it and ship it ...02 Nov 2023 ... I have been trying to get a label so I could send it back and they just tell you to give your equipment to a UPS worker and they will do the ...Sorry to hear you're experiencing issues with printing the UPS return label. You can return the equipment at any Xfinity service center near you or a UPS store. You do not need the print out the UPS label to return the equipment at a store. If you go to a service center you can take a picture ID and let them know you are just returning the ...

Mar 14, 2022 · Please send me a private message with your name and address to get started. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat. FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Important: Make sure a store rep scans your equipment to prevent being charged a non-return fee (NRF).Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Instagram:https://instagram. flight 2150 frontier Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide. aarons defiance You'll be taken to the Devices page where you'll see images of your in-home Xfinity equipment. This page contains an option to troubleshoot or restart if you're .....The recordings that are physically stored on your X1 DVR TV Box will be transferred during your move when keeping the same equipment. However, if you switch out your equipment when moving, you’ll lose all of those recordings that are physically stored on your X1 DVR TV box. Whether your Cloud recordings get transferred depends on the location ... honeyville auction •. Updated. 4 months ago. 3.8K. 2. 7. Responses. XfinityThomasB. +15 more. Official Employee. •. 987 Messages. 8 months ago. Hello @user_5c5b07. Thank … actress on cascade commercial After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ... baldwin county obituaries 2023 Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.With various return options available, you can easily and conveniently return your Xfinity equipment without any hassle. In this guide, we’ll provide you with step-by-step instructions on how to safely and securely return your Xfinity equipment. When it comes to returning Xfinity equipment, you have multiple options to choose from. Whether ... camel standing ashtray The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist...Visual representation of special instructions for returning Xfinity equipment. Conclusion. Returning your Xfinity equipment is a straightforward process. Whether you choose to create a pickup with UPS, drop off at a UPS store, or submit it at the nearest Xfinity store, there are multiple convenient options available to you. huntington bank auto loan payoff number 8 months ago. You should be able to return it to your nearest service center and get a receipt. That is where I go for exchanges, etc. 0. 0.The opening round NHL playoff series between the Toronto Maple Leafs and Boston Bruins comes to a close with a win-or-go-home Game 7 tonight – Saturday, May … saidee nelson age Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next.Simple ways to save, change, or cancel your Xfinity Mobile service. Want to improve your connection or get faster speeds? Need to save money? Moving or changing your internet provider? Looking for Xfinity Mobile deals? . If you'd still like to cancel, we can help with that. What if I’m on a Device Payment Plan? ... distance from amarillo texas to flagstaff arizona To initiate a return, customers can visit an Xfinity store, call the Xfinity customer support team, or start the process online. For online returns, customers can …Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place your UPS prepaid shipping label on the outside. food near tanger To initiate the process, follow these simple steps: Login to the Xfinity portal. Navigate to the Comcast equipment return page. Select the device you want to return. Choose UPS prepaid. Print the shipping label. Pack your equipment in the original box. Call 800-PICK-UPS to schedule the pickup at your home.After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ... did brooke and sam break up To send a "Direct Message" ("Private") message: Click "Sign In" if necessary. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Hi , I received a text message saying I needed to return xfinity equipment such as the WiFi router and ...Key Takeaways: Returning Xfinity equipment can be a simple process with the right guidance. Understanding the Xfinity equipment return policy is crucial before …